Returns & Exchanges Policy
- We will gladly accept any unworn, unwashed merchandise with original tags within 7 Days of purchase for a refund or an exchange.
- Please return goods with a copy of the invoice and mention the reason for returning the items.
- Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
- Delivery Charges will not be refunded.
- Refund requests will be processed within 7 working days after receiving the return products.
- All returns should be sent to EcoStore, 131b Canal Forts 2 B Block, Jallo More, Lahore.
- For further queries about exchanges and returns, please contact us at ecostore.customercare@gmail.com
Follow these simple steps to return or exchange your item(s):
1. Complete Return Form
If you wish to return or exchange any portion of your online order, please complete the Return Form and include it with your return shipment.
Don't have a Return Form? Contact us at +92 302 8165581 or email us at ecostore.customercare@gmail.com and we'll guide you on how to send your goods back.
2. RepackMerchandise
Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment.
3. Ship To
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address
Returns Department EcoStore Online
131b Canal Forts 2 B Block, Jallo More,
Lahore
Pakistan
Contact: 0320 8165581 | 03261165581
Presented by EcoStore Online
